Device Payment Financing

FAQ’s NEXT 36

General Information

Next 36 offers well-qualified buyers the choice to purchase Uxari devices for only $99 down, and divide the regular price of the devices into low monthly installment payments over 36 months.

How does Next 36 device payments work?

Monthly device payments provide you the flexibility to get the most current devices by making monthly payments over time rather than paying for it all upfront. You’ll make a monthly payment until your device is paid off.

The program requires you to enter into a device installment agreement to pay for the device in monthly payments over 36 months.

The specific terms and payment amounts can be found in your first bill and your Next 36 device payment installment agreement.

Your monthly device payments will be charged on your bill.

You can choose to pay the installments over the full period of the term or in a lump sum to pay off the total price at any time.

How do I add more device payment agreements to my account?

You can have many device payment agreements as long as you don’t exceed your program spending limit. *

Want to add additional devices? Give us a call, or send us an email, start enjoying your new life style today, knowing answers to all your questions are only a call or an email away.

*If your equipment upgrade or additional devices result in charges exceeding your spending limit, you may need to make a down payment to lower the amount financed.

I'm an existing Vitex customer, can I purchase a device under a device payment agreement?

Yes, you can participate provided you’re eligible to upgrade and you enter into a device payment agreement.

What are my options if my device is damaged?

There are several options depending on your circumstances:

If you have Equipment Protection on your device, you may file a claim with Uxari for a replacement device and continue with your monthly payment.

If the device has a defect and isn’t physically damaged, it may be covered by manufacturers warranty. Contact our customer help center by calling 877.877.9788 or 239.552.5900 to assess your issue.

Pay off the remaining balance and then buy a new device on the device payment program.

Will I still need to make monthly device payments if I move?

Yes, you’ll continue to be responsible for your monthly device payments under your device payment agreement until it is paid in full.

Will I still need to make monthly device payments if my device is damaged?

Yes, you’ll continue to be responsible for your monthly device payments under your device payment agreement until it is paid in full.

How can I pay the remaining balance of my device payment agreement?

By calling a Customer Service Representative at 877.877.9788 or 239.552.5900

Can I pay more than my scheduled monthly device payment installment?

No. The only exceptions to making additional payments is to pay off 100% of your device payment agreement balance.

Why does the device payment program require a three year agreement?

An installment agreement is required to purchase a device under the device payment Program.

For details see How do device payments Work?

In addition, device payment customers must also agree to the One plan Wireless Services Agreement (One plan) and other important terms for the services they select.

Can I add insurance or other equipment protection options for a device I purchased under a device payment agreement?

Yes. You can purchase insurance and other equipment protection services to guard against accidental damage, and certain post-manufacturer warranty defects. Learn more about Equipment Protection programs.